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  • Great that you want to offer help! To offer a “help ride”, select "share help ride" on the home screen and enter the route you are planning to take. If you have fixed addresses (home, work etc.) you can save those with “My places”. These locations will then be displayed to you, when planning your trip. If you want to learn more, please navigate to “How can I set my places?”. However, you can also simply type in all of the ride details or choose them on the map. When entering your ride details, you can also put in the date and the time and save further help rides for seven days in advance. For “help rides” the check box in the screen “ride details” is always checked by default. In the next screen “car details”, you see the vehicle entered upon registration. There is no choice of seats available, since only errands and no passengers can be taken along when offering “help rides”. By clicking "next step" you see the overview of your planned trips. Swipe left to see the other scheduled trips. If all entries are correct, confirm with "publish". Well done! You have successfully shared your ride! People in your area who need your help can now see your “help ride” trip and can ask for your support.
  • Under "Share trip" you see the overview of your planned trips. Swipe left to see the other scheduled trips. If all entries are correct, confirm with "Share".
  • If someone is looking for your help, you'll get a notification in the app. You can find an overview of your notifications in the lower menu bar under the bell symbol "alerts". With new notifications, a red dot is shown next to the bell. The notification is intended for you as a preliminary information that you could soon be contacted by text message, phone or email. You can only get in touch with the person seeking help after she or he has contacted you for the first time.
  • Please talk about all the details. The person in need might not only need you to run errands, but maybe needs a helping hand as well.
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ummadum Service GmbH
Weisstraße 9
6112 Wattens
AUSTRIA

ummadum Service GmbH
Prinz-Eugen-Straße 2/5 
1040 Vienna
AUSTRIA

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